Michaela Community School | Receptionist
Michaela Community School, Wembley
11918
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Receptionist

Reporting to: Office Manager and Headmistress
Hours of Work: Mon-Thurs 7:30am-4:30pm, Fri 7:30am-3:30pm. Term Time Only
Salary: Up to 26500k pro rata
Pension: Local Government Pension Scheme (“LGPS”), London Borough of Brent

Michaela Community School is an exciting and successful free school that opened in September 2014 and is rated Outstanding by Ofsted. The ambition of our vibrant and energetic team is to transform the lives of all children, including those from disadvantaged backgrounds.

We have 600 pupils from years 7 to 11. In September 2019, we will open our Sixth Form. We are a high-functioning, fast-paced school office. We are looking for someone who takes multi-tasking to a different level; someone who is bright, highly organised, has attention to detail and deals well under pressure. You will be the first point of contact and so must be welcoming and helpful.

General Duties 

  • To maintain a clean, tidy and welcoming reception area
  • To act as an initial point of contact for parents and visitors ensuring a welcome and informed arrival
  • To ensure that all visitors to the site are properly signed in and issued with the appropriate pass and MCS letter
  • Provide the main point of contact for incoming telephone calls
    • Ensuring messages are passed along promptly and accurately
  • Deal with parent queries and escalating to Office Manager/ Teaching Staff/SLT where appropriate
  • Liaising with Office Manager to issue school communications when requested
  • Work closely with the Office and SLT to support the basic administrative functions of the school
  • Book meetings for staff members
  • To deal with deliveries, post and internal mail
  • Co-ordinate Pupil Stationery shop

Pastoral Focus

  • Helping to monitor student welfare in conjunction with the School
  • To be main point of contact for student queries outside of the classroom.
  • To be responsible for managing pupil registers on Arbor
    • Ensuring Arbor registers are updated with absences, Lates and appointments/ approved absences
    • Log Late Detentions on Reward
    • Emailing ‘Planned Absence’ notifications to staff where appropriate.
    • Following up unexplained absences by phone every morning
  • Managing the signing in/out of students for appointments.
    • Keeping accurate records in the appointment file.
    • Following up with parents when no prior notice of an appointment was given.
  • First Aid
    • Liaise with First Aid Officer and staff for care of sick / injured students.
  • Welfare Health & Safety
    • Key role in Fire Evacuation Procedure.
    • Print registers daily and keep in file
    • Distribution of Fire Registers during evacuation
    • Liaise with the maintenance team to ensure prompt reporting of faults / H&S incidents

Michaela Community School is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. Successful candidates will need to undertake an Enhanced Disclosure via the DBS and/or provide police checks from other countries, where appropriate. Michaela Community School is an equal opportunities employer.

Person Specification

  1. Experience

Relevant work experience

Essential

Experience of working on own initiative

Essential

Experience of the use of a wide range of computer software (e.g. word processing, spreadsheets, databases)

Essential

Knowledge/experience of Education sector and/or schools

Desirable

  1. Special abilities / aptitudes

Flexibility and ability to work as part of and to contribute to the school administrative team

Essential

Interpersonal skills – dealing with parents, students, colleagues and outside agencies

Essential

Ability to deal sensitively and in confidence with a wide range of issues relating to working practices

Essential

Ability to communicate effectively at all levels both verbally and in writing.

Essential

Ability to work effectively under pressure and to manage own workload

Essential

Ability to type quickly and accurately

Essential

Ability to work methodically, ensuring attention to detail

Essential

Numeracy skills

Essential

  1. Other job specific requirements

Commitment to the Authority’s Equal Opportunities Policy and acceptance of their responsibility for its practical application.

Essential

  1. Education and Training

Good General Standard of Education

Essential